State Training Authorities and RTO's

Nail schools here in Australia & NZ. Let me know if you can recommend any others.

State Training Authorities and RTO's

Postby Sharonl » Thu Jul 16, 2009 10:47 am

I was asked if I knew of somewhere to complain to if a student was having serious problems with a Registered Training Organisation, somewhere that will actually DO SOMETHING, not just ignore complaints. Sooooooooooo I figured there will be others like the other student and myself who are having issues with their RTO so i'm providing the info for everyone. These organisations will also act on complaints about so called training schools that actually have no accredited status whatsover.

All Registered Training Organisations are answerable to State Training Authorities regardless of whether they are Government or privately run. If they are an RTO active or lapsed and claiming to be active they are under the scrutiny of State Training Authorities, Auditing and the Training Ombudsmen. I was advised that training either externally or in school, traineeships and apprenticeships all come under the same banner with the same rights and protections. If you are having any problems for whatever reason with your RTO the following Departments are the Industry Watchdogs and will tell you what you can do to rectify your situation and will investigate complaints and concerns.

How to tell if your training school is actually an RTO?

State Training Authorities

Australian Capital Territory
ACT Department of Education and Training, Training and Adult Education Branch
PO Box 985 Civic Street ACT 2608
PH 02 6205 8555

New South Wales
Department of Education and Training
Locked Bag 53, Darlinghurst, NSW 1300
02 9266 8704

Training, Head Office
LMB 527 Brisbane 4001
1300 369 935

Northern Territory
Department of Employment, Education and Training
PO Box 4821, Darwin, NT 0800
08 8901 1357

South Australia
Department of Further Education, Employment, Science and Technology.
GPO Box 320, Adelaide, SA, 5001
1800 673 097

Office of Post-Compulsory Education and Training
1800 655 846

Office of Training and Tertiary Education
PO Box 2960 DD, Melbourne, Vic, 3001
1300 722 603/ 03 9637 2333

Western Australia
Department of Education and Training
Locked Bag 145, Leederville, WA 6903
13 19 54 / 08 9318 5450
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PostThis post was deleted by jumpyg on Sun Jul 19, 2009 9:47 am.

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